New update: Self-onboarding rethought

New update: Self-onboarding rethought

Self-onboarding rethought: efficiency and security right from the start

With the new self-onboarding from MIA Service, companies, service providers and clinics are experiencing a paradigm shift in the introduction of modern voice automation. The fully integrated onboarding wizard guides users step-by-step through all relevant settings - intuitively and without external support.

The independent configuration gives you full control over your workflows and ensures a fast, smooth implementation. Right from the start, you benefit from more efficient processes and the certainty that every configuration is traceable and individually tailored.

Full control over your processes:

• Create your own workflows

• Configure call automation

• Setups for before the call, during the call and after the call

• Flexibly set up data processing, integrations and logics

Everything is designed so that you can set up your MIA independently, efficiently and at your own pace.

Intuitive integration: Integrate MIA Service into existing systems

The integration of MIA Service into your existing IT landscape is seamless and user-friendly thanks to self-onboarding. Using guided menus, you can set up interfaces, data flows and automation rules independently according to your needs.

MIA remains flexible: whether CRM, ERP, communication systems or industry-specific platforms - the onboarding wizard supports you in efficiently connecting all relevant systems without interrupting ongoing operations.

Automated workflows: Save time and reduce the workload for your team

With MIA Service, you can create individual workflows for calls, notifications and data processing directly yourself. The automation of recurring tasks relieves your team and saves valuable time.

Flexible configuration options allow you to automate processes for pre-, during and post-processing of customer contacts in a targeted manner and thus increase efficiency in all business areas.

GDPR - data protection and compliance: secure handling of sensitive information

The protection of sensitive data is a top priority at MIA Service. Self-onboarding has been designed to ensure that data protection and industry-specific compliance requirements are guaranteed at all times.

All settings for data processing, storage and integration can be controlled transparently and comprehensibly. This means you remain compliant with current data protection regulations and can offer your customers maximum security.

Future-proof through innovation: sustainable improvements in day-to-day work

MIA Service sets new standards in terms of workflow optimization and digital process automation. Thanks to continuous further development, you benefit from innovative features that make your day-to-day work measurably easier.

The self-onboarding module ensures that you can use new functions and integrations independently at any time - without long waiting times or external resources. This means your processes always remain future-proof and flexibly adaptable.

Personal support - if you want it

Even if the new onboarding is possible completely independently:

💬 O ur onboarding team is always available if you would like support, feedback or best practices.

Do you have any questions or suggestions?
Then give us a call at:

• 🇩🇪 Germany: +49 30 4073 9094

• International: +44 20 4620 0518